Why can a protected desktop app still open?
Confirm the exact executable path. The shortcut may start a launcher while the main application runs from another EXE file.
Why can I not find a Microsoft Store app?
Refresh the Store Apps list and confirm the application is installed for the Windows account. Only supported detected Store/UWP targets appear there.
What if an app update changes its path?
Review the displayed target after major updates. Remove an outdated entry and add the current executable or package target if needed.
How do I release apps temporarily?
Use Temporary Unlock from the Dashboard for maintenance or approved access, then restore normal protection without rebuilding the app list.
What if a trusted application is blocked?
Use the event details to identify the process, remove it from the protected target list where appropriate, or add it to the App Whitelist.
What if the release password is forgotten?
Use the configured recovery email path. Set and verify that email before relying on Password Verification on a shared PC.